6433.3 Airline Cargo Agents
Airline cargo agents arrange for cargo shipments and provide related customer services.
Occupations in this group are characterized by the following aptitudes, interests and worker functions as they relate to main duties:
- General learning ability to route inbound and outbound air freight shipments to their destinations, to determine and arrange special handling requirements, and to trace lost and misdirected cargo
- Verbal ability to take telephone orders from customers and provide information on rate, routing, acceptance requirements, import and export regulations, and documentation requirements
- Numerical ability to compute freight costs and calculate charges for services and insurance
- Clerical perception to determine shipping costs using rate books and to prepare customs documents and cargo manifests
- Methodical interest in computing information to process bills of lading, and in preparing and maintaining cargo, shipping and other records
- Objective interest in handling to weigh and assemble outgoing cargo
- Social interest in speaking with shippers and consignees to notify them of arrival of shipments and to arrange for deliveries
3Sitting, standing, walking
1Upper limb co-ordination
L1Regulated inside climate
- Completion of secondary school is usually required.
- Several weeks of on-the-job and classroom training are provided.
Depending on the size of the airline or airport, the duties of workers in the 6433 group may overlap.
Progression to supervisory positions is possible with experience.
Airline cargo and baggage handlers (in 7437 Air Transport Ramp Attendants)
Supervisors of airline sales and service agents (in 6216 Other Service Supervisors)
Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline) (6434)
Travel Counsellors (6431)