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Unit Group

3413 Nurse aides, orderlies and patient service associates

Nurse aides, orderlies and patient service associates assist nurses, hospital staff and physicians in the basic care of patients. They are employed in hospitals, nursing homes, assisted care facilities for the elderly and other health care establishments.

Example Titles

emergency medical responder
health care aide
hospital attendant
long term care aide
nurse aide
nursing attendant
orderly
patient care aide
patient service associate
personal care attendant – medical
psychiatric aide
resident care aide – medical

View all titles

Main duties


Nurse aides, orderlies and patient service associates perform some or all of the following duties:
  • Answer call signals; supply and empty bed pans; bathe, dress and groom patients; serve meal trays, feed or assist in feeding of patients and assist patients with menu selection; weigh, lift, turn, and position patients; shave patients prior to operations; supervise patients' exercise routines, set up and provide leisure activities for patients, accompany patients on outside recreational activities and perform other duties related to patient care and comfort
  • Take patients' blood pressure, temperature and pulse; report or record fluid intake and output; observe or monitor patients' status and document patient care on charts; administer first aid in emergency situations; collect specimens such as urine, faeces or sputum; administer suppositories, colonic irrigations and enemas and perform other procedures as directed by nursing and hospital staff
  • Transport patients by wheelchair or stretcher for treatment or surgery
  • Carry messages, reports, requisitions and specimens between departments
  • Make beds and maintain patients' rooms
  • Maintain inventory of supplies
  • May perform maintenance tasks such as assisting with the set-up and maintenance of traction equipment, cleaning or sterilizing equipment, maintaining and repairing equipment, and assembling, setting-up and operating job-related equipment
  • May transport patients between care facilities.

Employment requirements

  • Some secondary school education and on-the-job training
    or
    A nursing aide or health care aide college or private institutional program, or a college nursing orderly program and supervised practical training are required.
  • Some health care facilities may also require completion of specialized courses such as CPR (cardiopulmonary resuscitation), first aid and food handling/sterile processing.
  • An appropriate class of driver's licence may be required for medical attendants.

Classified elsewhere

  • Licensed practical nurses (3233)
  • Other assisting occupations in support of health services (3414)
  • Personal care attendants – home care (in 4412 Home support workers, housekeepers and related occupations )

Classification Structure - 3