Human Resources and Skills Development Canada
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Unit Group

2242 Electronic service technicians (household and business equipment)

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.

Example Titles

alarm system technician
audio-video service technician
computer service technician
electronic service technician apprentice
electronic service technician supervisor
field service technician, electronic products
office equipment service technician
photocopy machine technician
radio and television service technician
satellite antenna servicer

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Main duties


Electronic service technicians perform some or all of the following duties:
  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
  • Diagnose and locate circuit, component and equipment faults
  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
  • Complete work orders, test and maintenance reports
  • May supervise other electronic equipment service technicians.

Employment requirements

  • Completion of a two- to three-year college program in electronics
    or
    Completion of a four-year apprenticeship program in electronic servicing and repair
    or
    Completion of high school or college courses in electronics and on-the-job training is required.
  • Trade certification for electronics technicians (consumer products) is available, but voluntary, in Ontario, British Columbia and the Yukon.

Additional information

  • Progression to supervisory positions is possible with experience.

Classified elsewhere

  • Electrical and electronics engineering technologists and technicians (2241)
  • Telecommunications installation and repair workers (7246)

Classification Structure - 2